> ## Documentation Index
> Fetch the complete documentation index at: https://docs.keloa.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Workspace settings

> Your company's profile inside Keloa — name, colours, hours, signature, context.

Workspace settings are your identity inside Keloa. Name, colour, business hours, default language — plus the **workspace context** used to generate AI agent prompts.

## Open workspace settings

Sidebar → **Settings** → **Workspace**.

## Fields

| Field                | Where it shows                                                                     |
| -------------------- | ---------------------------------------------------------------------------------- |
| **Name**             | Top of sidebar, emails, CSAT survey                                                |
| **Slug**             | Used in webchat embed (`data-account="..."`) and default URLs — read-only once set |
| **Default language** | EN or NL — used when we can't detect the customer's language                       |
| **Business hours**   | Feeds the "business hours open?" condition in flows; shown on CSAT emails          |
| **Contact email**    | Used as the From address on CSAT if no email channel is configured                 |
| **Signature**        | Appended to all outbound email                                                     |
| **Brand colour**     | Widget default theme colour                                                        |

## Workspace context

A free-form description of your business — **critical** for AI agent quality. The onboarding scan pre-fills this; you can edit any time.

Good fields to populate:

* **Public name** — what customers call you
* **Industry** — *"specialty coffee roaster"*
* **Description** — one paragraph on what you do
* **Support email** and **business hours**

This context is injected into every AI agent's system prompt alongside their own prompt, so keep it concise and factual.

## Signatures

Plain text or simple HTML. Signatures support variables:

```text theme={null}
— {{agent.name}} @ {{workspace.name}}
📧 support@{{workspace.domain}}
```

## Multi-language

If you operate in multiple languages, set **Default language** to the most common one. Keloa's AI auto-detects the customer's language on every message and replies in kind (EN/NL at launch; more coming).

## Who can edit

Only **admins** can change workspace settings. Other roles see a read-only view.