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The Knowledge list is where you manage every source. Filter, search, and take action from one page.

List view

Each row shows:
  • Type (website / file / snippet / Q&A)
  • Name
  • Attached agent
  • Status (queued / syncing / synced / failed)
  • Last synced
Filter by type or status at the top. Search by name.

Recrawl a website source

Open the source → Recrawl. Keloa refetches every page and re-indexes. Old chunks are swapped for new atomically — there’s no “gap” where the agent loses the knowledge. Use this when you’ve updated pages, added new ones, or a customer gets a stale answer.

Retry a failed source

If the status is failed, open it to see why. Common causes:
  • Domain unreachable during the crawl → Retry
  • File parsing error (corrupted PDF) → re-upload
  • Cap exceeded → remove unused sources or upgrade plan
Retry queues the whole source again.

Retry a single page

Inside a website source, each page has its own status. If one page failed (e.g. a 5xx at the time), click Retry on just that row without rebuilding the whole crawl.

Reassign to another agent

Open the source → Agent dropdown → pick a different agent → save. Re-indexes against the new agent in seconds. Useful when splitting one agent into two.

Delete a source

⋯ → Delete on the row. Immediate:
  • Chunks are removed from the vector index.
  • Raw file (if any) is scheduled for deletion.
  • The agent will no longer see this content on the next message.

Bulk delete

Select rows with the checkboxes → Delete selected. Great when cleaning up after a reorg.

Storage budget

The bar at the top of the page shows characters used vs. your plan cap. When you hit the cap, new sources fail with “over cap” — delete unused sources or upgrade. Vector count (under the bar) is a rough indicator of index size; it drives search latency, not your bill.

Troubleshooting