The first time you sign in, Keloa runs a short wizard that turns a blank workspace into something usable. This page shows every step in detail so you know what’s happening and where to revisit each piece afterwards.Documentation Index
Fetch the complete documentation index at: https://docs.keloa.ai/llms.txt
Use this file to discover all available pages before exploring further.
Step 1 · Website scan
Paste a URL and Keloa inspects the homepage to extract:| What we detect | Where it lands |
|---|---|
| Brand name and logo colour | Settings → Workspace and the widget theme |
| Industry and short description | Settings → Workspace → Context (used in agent prompts) |
| Default language | Settings → Workspace |
| Support email | Settings → Workspace → Contact |
| Business hours | Settings → Workspace → Contact |
| Starter system prompt | Your first AI agent |
Nothing is saved until you click Continue. You can also Skip the scan entirely and fill it in by hand.
Step 2 · Your first AI agent
Every workspace needs at least one agent. Onboarding creates one with:- Name — what customers see (“Nova”, “Kay”, whatever fits)
- Tone — friendly / professional / playful — maps to the system prompt
- Greeting — the first message on the widget (e.g. “Hi! How can I help?”)
- System prompt — drafted from the scan; you can edit it now or later
Step 3 · Pick your first channel
You choose one channel to start. The rest are a single click in Integrations once you’re live.Webchat
Fastest to set up — one script tag on your site.
Forward support@yours → Keloa; AI replies with a branded signature.
Requires a WhatsApp Business account; we’ll walk you through it.
DMs and story replies land in the Keloa inbox.
Messenger
Connect the Facebook Page you already use.
Shopify
Installs the app and pulls in product + order context.
Step 4 · Widget appearance
If you picked webchat, onboarding sets a default theme colour from your scan. Tune it in Settings → Widget:- bubble and header colour
- greeting message
- optional avatar image
- languages (EN / NL)
Completing onboarding
When you hit Finish, Keloa:- Marks your workspace as onboarded so you won’t land here again.
- Creates a live AI agent.
- Creates a channel row — already connected for webchat, or marked pending setup for external channels that need verification.
- Queues a knowledge ingest job for your website (you’ll see pages appearing in Knowledge within a minute or two).
Coming back to a step
| I want to… | Go to |
|---|---|
| Change workspace name, colour, or hours | Settings → Workspace |
| Rerun or edit the website scan | Knowledge → Add source → Website crawl |
| Edit the first AI agent | AI agents → ⋯ → Edit |
| Add more channels | Integrations |
| Restyle the widget | Settings → Widget |