Skip to main content
To send email from Keloa using your own domain (support@yourdomain.com), you have to prove you own that domain. This is standard email auth: a handful of DNS records at your DNS provider.

​
Add a domain

1

Open Email settings

Sidebar → Settings → Channels → Email → Set up, then Email domains → Add domain.
2

Enter the domain

Just the domain — no @, no mailbox. E.g. yourdomain.com. Keloa registers it with Lettermint, our authenticated email provider.
3

Add DNS records

Keloa shows the records to add at your DNS provider. Each row has labels for Name and Content, plus a Copy button per field. The records typically include:
  • DKIM (TXT) — Lettermint’s signing key.
  • Bounce return path (CNAME) — points to Lettermint’s bounce handler.
  • DMARC (TXT) — alignment policy, starts permissive.
  • SPF (TXT) — optional, merged into your existing SPF if any.
  • Inbound MX (MX) — optional, only if this domain should also receive mail.
Click Setup guide for plain-language explanations of each record and a “Copy as zone file” option.
4

Wait for propagation

Usually 5 to 30 minutes. Some legacy providers take hours. Use dnschecker.org to watch propagation.
5

Verify

Back in Keloa, click Re-verify. Status flips to verified when all records resolve.
For per-record details, see DNS records.

​
Using the verified domain

Once verified, add an email channel — pick the visible mailbox you’ll reply as (e.g. support@yourdomain.com). Replies go out from there with your channel’s sender name and signature.

​
Plan limits

Email — including verified sending domains — is a Growth+ feature. Starter is widget-only; the Email domains screen shows an upgrade prompt.

​
Re-verifying

DNS records can drift (e.g. provider migration). Click Re-verify any time to re-check. If it fails, check your current records against what Keloa shows.

​
Removing a domain

⋯ → Remove. Any channels using this domain as sender will fall back to the default Keloa-branded sender until you pick another verified domain.

​
Troubleshooting