To send email from Keloa using your own domain (Documentation Index
Fetch the complete documentation index at: https://docs.keloa.ai/llms.txt
Use this file to discover all available pages before exploring further.
support@yourdomain.com), you have to prove you own that domain. This is standard email auth: a handful of DNS records at your DNS provider.
Add a domain
Open Email settings
Sidebar → Settings → Channels → Email → Set up, then Email domains → Add domain.
Enter the domain
Just the domain — no
@, no mailbox. E.g. yourdomain.com. Keloa registers it with Lettermint, our authenticated email provider.Add DNS records
Keloa shows the records to add at your DNS provider. Each row has labels for Name and Content, plus a Copy button per field. The records typically include:
- DKIM (
TXT) — Lettermint’s signing key. - Bounce return path (
CNAME) — points to Lettermint’s bounce handler. - DMARC (
TXT) — alignment policy, starts permissive. - SPF (
TXT) — optional, merged into your existing SPF if any. - Inbound MX (
MX) — optional, only if this domain should also receive mail.
Wait for propagation
Usually 5 to 30 minutes. Some legacy providers take hours. Use dnschecker.org to watch propagation.
Using the verified domain
Once verified, add an email channel — pick the visible mailbox you’ll reply as (e.g.support@yourdomain.com). Replies go out from there with your channel’s sender name and signature.
Plan limits
| Plan | Domains |
|---|---|
| Starter | 1 |
| Growth | 3 |
| Business | 10 |
| Scale | Unlimited |
Re-verifying
DNS records can drift (e.g. provider migration). Click Re-verify any time to re-check. If it fails, check your current records against what Keloa shows.Removing a domain
⋯ → Remove. Any channels using this domain as sender will fall back to the default Keloa-branded sender until you pick another verified domain.Troubleshooting
| Issue | Fix |
|---|---|
| Verify keeps failing | DNS not propagated yet, or record copied with a trailing .. Use the Copy button instead of selecting by hand. |
| SPF conflict | You already have an SPF record with a different provider. Merge them: one v=spf1 record with all include: entries. |
| Replies still in spam | Verify DKIM — it’s the strongest signal. Also ensure your From name matches your brand, not a random username. |
| Gmail shows “via keloa.ai” | Expected when only DKIM is set up but not a Return-Path alignment. Not harmful, and usually goes away after the bounce CNAME is right too. |