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Documentation Index

Fetch the complete documentation index at: https://docs.keloa.ai/llms.txt

Use this file to discover all available pages before exploring further.

This guide takes a fresh workspace to a live AI agent answering real questions. We’ll connect one channel (the web widget) and teach the agent from your own website. You can add more channels and knowledge later.
1

Create your workspace

Go to app.keloa.ai/signup and sign up with your work email or Google. You land in the onboarding wizard — that’s step 2.
2

Let Keloa scan your website

Paste your company URL (e.g. acme.com). Keloa inspects the site and pre-fills:
  • your brand name, tone, and primary colour
  • your support email and business hours if they’re on the page
  • a starter system prompt for your AI agent
This scan takes about 10 seconds. Nothing is saved until you click Continue.
You can skip this and configure everything manually later in Settings → Workspace.
3

Name your AI agent and pick a tone

Give the agent a name (e.g. Nova, Sam, Kay). Pick a tone — friendly, professional, or playful. Write a short greeting visitors see when they open the widget.The scan already drafted a system prompt. You can edit it now or tweak later in AI agents → edit.
4

Pick your first channel

Choose Webchat for the fastest path — it requires no third-party approval. Email is also live; see Email for the inbound-forwarding plus DNS-verification setup.WhatsApp, Instagram, Messenger and Shopify are coming soon. See Channels overview.Keloa creates the channel, attaches your new agent, and drops you on the dashboard.
5

Install the widget on your site

Open Settings → Widget and click Copy snippet. The snippet is a small async loader that injects widget/v1/loader.js once the page is ready:
<script>
(function(){
if(!window.Keloa){window.Keloa={q:[]};window.Keloa.init=function(c){window.Keloa.q.push(c)}}
var s=document.createElement('script');
s.src='https://app.keloa.ai/widget/v1/loader.js';
s.setAttribute('data-account','your-workspace-slug');
s.setAttribute('data-agent','default');
if(document.readyState==='complete'){document.body.appendChild(s)}
else{window.addEventListener('load',function(){document.body.appendChild(s)})}
})();
</script>
Paste it before </body> on any page. Refresh and a chat bubble appears in the bottom-right (or bottom-left, if you’ve changed the launcher position).
Test without touching your site: Settings → Widget → Open preview.
6

Chat with your agent

Open the preview or your site. Ask something your website knows — “What’s your return policy?”, “Do you ship to Germany?”, “What are your hours?” The agent replies and cites sources from the crawl.Meanwhile, the conversation shows up in your Inbox in real time. You can jump in, take over, and the AI steps back.

​
You’re live. What next?

Add more knowledge

Upload PDFs, paste FAQs, or add more Q&A pairs so the agent gets sharper.

Connect another channel

WhatsApp Business, email, Instagram, Messenger, or Shopify.

Build a flow

Route conversations, auto-tag, escalate to a teammate when a VIP messages.

Invite your team

Bring teammates in and set roles, specialties, and assignment rules.
Stuck? Email support@keloa.ai — we read every message.