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This guide takes a fresh workspace to a live AI agent answering real questions. We’ll connect one channel (the web widget) and teach the agent from your own website. You can add more channels and knowledge later.
1

Create your workspace

Go to app.keloa.ai/signup and sign up with your work email or Google. You land in the onboarding wizard — that’s step 2.
2

Let Keloa scan your website

Paste your company URL (e.g. acme.com). Keloa inspects the site and pre-fills:
  • your brand name, tone, and primary colour
  • your support email and business hours if they’re on the page
  • a starter system prompt for your AI agent
This scan takes about 10 seconds. Nothing is saved until you click Next.
You can skip this and configure everything manually later in Settings → Workspace.
3

Name your AI agent and pick a tone

Give the agent a name (e.g. Nova, Sam, Kay). Pick a tone: Neutral, Friendly or Formal. Write a short greeting visitors see when they open the widget.The scan already drafted a system prompt. You can edit it now or tweak later in AI agents → edit.
4

Try your agent

Click Finish setup. Keloa reads your site and opens a Try it chat: ask your agent a question and see it answer with citations. Test chats don’t appear in your inbox. Click Go to dashboard when you’re done.This guide uses the web widget as the first channel because it needs no third-party approval. On Growth and higher you can also connect email, WhatsApp, Instagram, Messenger and Telegram under Integrations. Slack works on every plan.
5

Install the widget on your site

Go to AI agents, open your agent, select the Channels tab and click Copy snippet in the Web widget card. The snippet is a small async loader that injects widget/v1/loader.js once the page is ready. It looks like this, with your own loader URL and agent ID:
Paste it before </body> on any page. Refresh and a chat bubble appears in the bottom-right (or bottom-left, if you’ve changed the launcher position).
Test without touching your site: the Live preview in the agent’s Web widget card runs the widget on a sandboxed page.
6

Chat with your agent

Open the preview or your site. Ask something your website knows — “What’s your return policy?”, “Do you ship to Germany?”, “What are your hours?” The agent replies and cites sources from the crawl.Meanwhile, the conversation shows up in your Inbox in real time. You can jump in, take over, and the AI steps back.

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You’re live. What next?

Add more knowledge

Upload PDFs, paste FAQs, or add more Q&A pairs so the agent gets sharper.

Connect another channel

Email, WhatsApp, Instagram, Messenger, Telegram or Slack.

Build a flow

Route conversations, auto-tag, escalate to a teammate when a VIP messages.

Invite your team

Bring teammates in and set roles, specialties, and assignment rules.
Stuck? Email support@keloa.ai — we read every message.