Audit log export is a Scale-plan feature (paywall key
audit_export.use). Lower plans can read the audit log inline at Settings → Security → Audit log but can’t download the CSV.What’s recorded
The audit log captures, at minimum:- Members & roles — invites, accepted invites, role changes, removals.
- Channels — connect/disconnect, key rotations.
- Knowledge — sources added/deleted, full re-syncs, Q&A pair edits.
- Flows — publish, unpublish, version changes.
- Settings — auto-recharge toggle, daily digest toggle, auto-send toggle.
- Privacy — data exports, contact deletions, retention policy changes.
- Webhooks — endpoint create/delete.
system for automated actions), action key, target type & id, IP address, and a JSON changes blob with the before/after values.
Export the log
- Go to Settings → Security → Audit log.
- Click Export CSV.
- The download starts immediately —
keloa-audit-log-YYYY-MM-DD.csv.
CSV columns
| Column | Example |
|---|---|
Timestamp | 2026-05-07T09:42:11+00:00 (ISO-8601, UTC) |
Actor | Sanne van Dijk (or system for automated actions) |
Action | member.invite, knowledge_source.delete, developers.webhook.create, … |
Target type | User, KnowledgeSource, WebhookEndpoint, … |
Target id | UUID of the affected resource |
IP | IPv4 or IPv6 of the actor’s request |
Changes | JSON blob of the diff (before → after) |
Permissions
- The Export CSV button is visible to anyone who can read the audit log.
- Triggering an export requires billing manager (currently equivalent to admin).
Common uses
- Monthly compliance archive — schedule a calendar reminder, export, drop in your secure store.
- Security review — when investigating a suspicious change, filter the CSV by actor or target id.
- SIEM ingestion — load the CSV into Splunk, Datadog, or Elastic for cross-system correlation.
Retention
The audit log itself is retained for the lifetime of your workspace — entries are never auto-deleted, even when the underlying records (a deleted contact, a removed channel) go away. The audit log is the receipt that an action happened.Related
Security
2FA, SSO, session, brute-force protection.
Data & privacy
Data exports, deletions, retention policies.